Privacy Policy

Privacy Policy

Introduction

Welcome to https://wheel-alignment-after-collision.dentrepair-talk.com (hereafter referred to as “Wheel Alignment After Collision” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and engaging with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not extend to third-party websites, apps, or services accessed through links on our site. These external platforms have their own privacy policies governing user data, so we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which we process your personal data:

  • User Accounts: If you create an account with us, we collect and store your account details, including your name, contact information, and login credentials.
  • Service Usage: We track user interactions with our applications and services to enhance user experience and personalize content.
  • Website Visits: When you visit our websites, we may gather data about your browser type, operating system, IP address, and pages accessed for analytics and improvement purposes.
  • Communications: If you choose to receive marketing communications from us (e.g., newsletters, emails), we’ll process your contact information accordingly.

Personal Data Collection

We collect several types of personal data, including:

  • Account Information: This includes usernames, passwords, and profile details associated with your account.
  • Payment Details: We securely store payment information for purchasing our services or products, such as credit card numbers, billing addresses, and transaction history.
  • Financial Records: For financial transactions, we may collect bank account information and processing records.
  • Purchase Data: Details about the products or services you’ve purchased from us, including quantities and purchase dates.
  • Mobile Device Identifiers: We may access unique identifiers from your mobile device for certain functions.
  • Location Data: With your consent, we can track your location to provide location-based services.
  • Feedback and Reviews: Any feedback, comments, or reviews you submit to us are also considered personal data.
  • Social Media Profiles: If you choose to connect your social media accounts with our services, we’ll access the information available on those platforms.
  • Product Interactions: Data about products you view, search for, or interact with on our site is collected for personalization and marketing purposes.

We obtain this data through direct user input, automated systems (like cookies), and third-party service providers who assist in data collection and processing.

Cookies

We use cookies to enhance your experience when using our website and services:

  • Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functions.
  • Preference Cookies: They remember user preferences, language settings, and other customization options.
  • Analytics Cookies: Used to collect aggregated data about our users’ behavior on the site for analytics and improvement purposes.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary based on the type of data and its purpose:

  • Account information is retained until your account is active.
  • Financial and transaction records are kept for a certain period after the transaction (as per legal requirements).
  • Purchase history may be stored indefinitely for analytics and customer service purposes.
  • Once the data is no longer required, we delete or anonymize it to prevent direct identification.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: We use encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive data.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

Your Rights (Depending on Location)

Your privacy rights vary based on your geographical location. Here’s a summary:

  • Access, Rectification, and Erasure: You have the right to request access to, correct, or delete your personal data.
  • Data Portability: In certain regions, you can request a copy of your data in a portable format.
  • Objection and Restriction: You may object to the processing of your data or request restrictions on specific uses.
  • Non-Discrimination: You have the right to be treated equally when exercising your privacy rights.
  • Data Protection Appeals/Complaints: You can file complaints with relevant data protection authorities or appeal our decisions regarding your data.

To exercise any of these rights, please contact our Data Privacy Team using the information provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for any updates.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights, please contact us:

We appreciate your trust in our company, and we are committed to handling your personal data with the utmost care and transparency.